Everybody Hates Self-Checkout, So why is it everywhere?

CNN
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“Unexpected item in the bagging area.”

“Please place item in the bag.”
“Please wait for assistance.”
If you’ve encountered these irritating alerts at the self-checkout machine, you’re not alone.

According to a survey last year of 1,000 shoppers, 67% said they’d experienced a failure at the self-checkout lane. Errors at the kiosks are so common that they have even spawned dozens of memes and TikTok videos.
“We’re in 2022. One would expect the self-checkout experience to be flawless. We’re not there at all,” said Sylvain Charlebois, director of the Agri-Food Analytics Lab at Dalhousie University in Nova Scotia who has researched self-checkout.

Read mor at CNN.com

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Chuck comes from a lineage of journalism. He has written for some of the webs most popular news sites. He enjoys spending time outdoors, bull riding, and collecting old vinyl records. Roll Tide!