The federal government could take action against U.S. airlines on behalf of customers, Transportation Secretary Pete Buttigieg said Saturday.
Many Americans have endured delays, cancelations, and other travel complications during the coronavirus pandemic, and in recent months, after many pandemic-related travel restrictions were lifted.
Following Buttigieg’s own flight being canceled, forcing him to drive from Washington to New York, he said his department has authority to enforce action against airlines that do not sufficiently maintain consumer-protection standards, potentially requiring them to hire more staff.
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