Consumers angry over South Korean company’s handling of scandal and now demand compensation for the inconvenience
The number of Samsung Galaxy Note 7 owners demanding compensation for the smartphone’s troubles is starting to rise.
In what may be the first Note 7 related class-action lawsuit filed in South Korea, 527 smartphone buyers are demanding Samsung pay each complainant about 500,000 won (about $440) for time and effort lost when the phones were first recalled and then scrapped amid reports devices were heating up and catching on fire.
“We’re now planning to file a lawsuit every month,” said Ko Young-yeel, an attorney for Seoul-based Harvest Law, which filed the class-action lawsuit with the Seoul Central District Court Monday. The firm took just five days to have the more than 500 Note 7 owners sign up for the class-action lawsuit, he said. Consumers are “very angry.”